Baker's Violin Rosin FAQs


1 results displayed.

Q: How long will it take to get my Baker’s?

Because we make our rosins from the sap of living trees we are also at the mercy of Mother Nature.

Our production numbers and length of season are totally dependent on things like rainfall amounts and temperatures, both of which are of course beyond our control.

Some seasons we can produce more than others, and some seasons run longer than others, but in every case it’s not up to us, but rather Mother Nature.

We have around 3000 members world-wide at present and when a season begins we start at the top of the list and work our way down until the season ends, so it also depends on when you became a member as new members are added to the bottom of the list.

Sometimes we don’t make it all the way through the list before a season ends, and all we can offer new members in exchange for their patience is the promise that Baker’s is worth the wait.

The other choice for us was to close the list off to new members, but in polling our current members we learned that most would rather wait than to do without.

Please remember though that we make each member order fresh, one batch at a time, and it takes about sixteen hours to distill a single batch.

That doesn’t take into account the time it takes us to tap the raw colophony from our trees, nor the time required to assemble and package the finished product.

During season we work 17 and 18 hour days, so believe me when I say we try our very best to take care of everyone waiting.

Please, do not contact us to ask when rosin will be available for you... we really don’t know.

When rosin does become available for you we will send to your email address an, “Invitation to Order”.

Members respond to that email invitation with their order details.

We will then fill the order and package it for shipment.

Once your order is packaged and ready to be shipped we will then send you an email invoice from which payment can be made via credit card through Pay Pal or via Pay Pal Savings.

We also accept personal checks and postal money orders, but in the case of personal checks, first shipment is delayed until checks clear our bank.

We are not yet able to process credit card numbers through email or telephone.

Posted October 26, 2013, 5:51 pm in General